Shipping FAQ

When can I expect my backordered items to be shipped?

While back orders are often beyond the control of Classic Industries, most out of stock items are shipped within 4-6 weeks.

We generally ship back ordered items as soon as they arrive at our warehouse, without notification. If one of your items has been out of stock for more than 90 days, we will make an effort to contact you before shipping.

If you wish to cancel a back order, please contact us as soon as possible to avoid return shipping charges and a restocking fee.

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Where is my order?

In most cases, you can track your order using its tracking numbers or your invoice/order number. Otherwise, contact us and we'll be happy to track it down for you.

For ground shipments, a tracking number will be available once your order begins transit. The tracking number will be automatically sent to you within 24 hours of the ship date. Most orders ship within 24-48 hours from the date of receipt.

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Does Classic Industries Ship to Alaska, Hawaii, or Puerto Rico?

Yes. Alaskan, Hawaiian, and Puerto Rican orders are shipped via 2 day air delivery whenever possible. All orders must be pre-paid with credit card, money order, or check. No COD orders are accepted. Rates depend on the items being ordered, contact our sales department for exact rates. Free Freight policy does not apply to Alaska, Hawaii, or Puerto Rico.

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Can you ship my order in one box to reduce shipping costs?

Yes. If all items in your order can be packed together safely to prevent damage from occurring while in transit, then we always attempt to use the least amount of shipping boxes for each order.

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